Most consumers don’t have that luxury, though. They don’t claim that all the phones on their platform are in great condition. If you want a good phone for a low price, Back Market is a great place to shop. You get discounts of up to %70 of the item’s original price. You can even get better prices than selling on Craigslist. This article covers the good and bad sides of this company.
You can also order a phone in good condition but have it arrive with visible scratch marks and a bad screen. Sitejabber is another website that allows consumers to leave reviews on Back Market’s services. With more than one thousand views, you can get a clear idea of how the company functions. The best way to know if a company is trustworthy is to listen to other people’s experiences with it. Back Market is all about providing you with the best online purchasing experience. Last year, the company had a failure rate of %4.
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Gain trust and grow your business with customer reviews. Used for 2 weeks, the microphone stopped working. I had paid for 2 years warranty and the seller refused to fix it.
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I would much prefer to keep that money in my bank account, invest it, use it to build my business, use it to do whatever I want, so long as I’m not giving it away to Apple. After shattering both the front and back of my 4-year-old iPhone, it was finally time to get an upgrade. While looking for where to buy a used iPhone or where to buy a refurbished iPhone, I stumbled upon BackMarket.com but wondered, is BackMarket legit? After all, I didn’t want to get scammed or be sold a lemon of a phone. Wondering if Backmarket.com is legit and if BackMarket is safe to buy a refurbished phone? Just some weeks ago, I was in the same predicament as you.
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Back Market has been gaining popularity as a top destination for purchasing refurbished electronics, thanks to their impressive 4.4 Trustpilot score based on nearly ten thousand reviews. By following these tips, you’ll be able to find quality refurbished products at a reasonable cost, making Back Market an excellent choice for savvy shoppers like you. When browsing through their vast array of items, you’ll come across popular brands such as iPhone, Samsung, MacBook Pro, and Sony, among others. Whether you’re in search of a good-condition laptop, a MacBook Air with minor scratches, or an Android device like the Galaxy S21, Back Market has you covered. You may be wondering if Back Market, a marketplace for used electronics, is a reliable and trustworthy place to purchase your next gadget.
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Verification can help ensure real people are writing the reviews you read on Trustpilot. Back Market experience was good from beginning to end.Great product and transaction.They have proved themselves to be trustworthy in the selling and buying of my phones. Good price, excellent product, excellent delivery times. You delivered no more than was expected from a retailer.
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- First, you can easily browse their extensive range of products, from smartphones to laptops and home appliances.
- For now, it might be safer to look elsewhere for refurbished phones.
- At HBR, she enjoys the diverse range of topics that fall on her desk.
- Clear interface and navigation and the feedback from other customers felt truth and they gave me the last push to purchase my hardware (which is in perfect conditions).
- I disputed the refund amount with my bank, but want to warn other potential customers.
Because with the case on, you could not see at all that the phone was broken. But then a couple of months after that I dropped the phone again and shattered the front of the screen. I made this project back when I was 15 when I had to wake up at 2am to buy my own refurbished Macbook Pro. Passionate about circular economy, great UX and goats. If the product of your choice comes with accessories, they will be new and compatible with it. The refurbishment process for Back Market is rigorous and done with great attention to detail.
In conclusion, Back Market appears to be a legitimate and trustworthy platform for purchasing refurbished electronics. While concerns may persist, diligent research and consideration of customer feedback can help consumers make informed decisions when navigating the world of refurbished electronics. At its core, Back Market operates as a marketplace, connecting consumers with certified refurbishers who meticulously restore used electronics to like-new condition. Back Market is a legitimate website where you can find refurbished electronics at a fraction of the retail price. You have 30 days to return an item if you’re not satisfied, and all of their products come with a one-year warranty.
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- This warranty underscores Back Market’s commitment to product quality and customer satisfaction.
- In this article, we teach you everything you need to know about Back Market, including why they need so much of your information and why they’re so cheap.
- Plus, when you buy from them, you’re supporting the circular economy—which means less waste and fewer resources consumed.
- Regardless of your choice of payment method, it’s easy for you to find the most attractive deals on your next purchase.
However, before you make a purchase, read what others have to say about the company and find out how to make a safe purchase. Great product arrived well packaged and quick. Reasonable price, fast delivery, safe and securely packaged, cosmetically couldn’t fault it. Back Market Certified Renewed devices have been inspected, restored, and cleaned by either the manufacturer or an authorized partner, ensuring they function like new. In addition to receiving official packaging and accessories, you can rely on your purchase for longevity. Furthermore, Back Market prioritizes open communication and accessibility, providing multiple channels for customers to seek assistance or voice concerns.
Is Backmarket Good To Buy From?
It works with only the best recertification factories to ensure top-notch quality from its devices. Overall, the experience was very positive and we believe that Back Market is a great resource for anyone looking to pay less than market value for a phone that comes with a warranty. Let’s break down the good and the bad now, and see if your next phone may be from BackMarket. Yes we have used three times- for phones and an iPad.
And while that can be a hassle, it’s actually pretty standard for the industry. Back Market is a unique platform that allows users to buy and sell gently used electronics. Because the site focuses on pre-owned items, prices are often lower than what you would find at a traditional retailer. Based on our experience, we cannot confidently recommend Back Market. While there’s a chance of getting a decent phone, the risk of receiving a poorly refurbished one is too high. For now, it might be safer to look elsewhere for refurbished phones.
Back Market employs robust security measures to safeguard transactions and protect customer data, including encryption, secure payment gateways, and fraud prevention mechanisms. Moreover, the platform offers buyer protection policies, such as warranties, return guarantees, and dispute resolution mechanisms, to ensure customer satisfaction and peace of mind. Perhaps the overarching concern among consumers is the overall legitimacy of the Back Market platform. Skepticism may stem from doubts regarding the authenticity of products, the security of transactions, or the reliability of customer support. To address these apprehensions, Back Market prioritizes transparency, accountability, and customer-centric policies. In essence, Back Market represents more than just a marketplace—it embodies a movement towards sustainable consumption and responsible stewardship of resources.
There are tons of people out there still using old models, and often when people are looking to upgrade they don’t exactly care about the latest and greatest in terms of specs. With people facing monetary concerns and wanting to make sure they are spending each dollar smarter, it makes sense to look for a used iPhone, and that’s where Back Market can help. We’ve used Music Magpie a few times and were happier with their service. We used them for a refurbished iPhone but they wriggled out of honouring the warranty when it went wrong a few months down the line. As the holidays are coming up, Back Market notes that there may be delays due to inclement weather and high demand. Back Market has sellers across the continental US.
These cosmetic conditions are clearly listed on each product page, so you can make an informed decision based on your preferences. The quality checks ensure that no matter the cosmetic grade, the device’s functionality is guaranteed. What’s important to note is that while these devices may not be brand new, their performance is virtually identical to new devices. You’re essentially getting a high-functioning, eco-friendly tech product for a fraction of the price. While doing my research for this Back Market review, I found that the marketplace analyzes “the performance, quality, and security” of suppliers’ products. The process includes reviewing controls, performing tests, constant audits, and evaluating the product’s construction.
