It’s a source brimming with active user feedback where the Back Market review section reveals that many customers have lauded the platform for its great quality products. Trustpilot’s reviews frequently highlight shoppers’ contentment with their purchases, pointing towards a trend of positive experiences. At Back Market, we strive to offer a diverse range of products, from smartphones to laptops, all of which have been given a second life. Back Market offers free delivery and easy assembly for most items. You don’t need to worry about waiting long for your item, as delivery is typically quick.
Unchecked Items
With a focus on quality, every device on their website is guaranteed to be fully functional and in good condition. As evidence of their stellar reputation, Swappa has a remarkable 4.8 Trustpilot score. When you’re considering buying a new phone, you not only want a good deal, but also a quality product. So, when opting for refurbished gear, you might wonder if you’re compromising on quality.
IPhone 15 • Unlocked

The Back Market team is constantly keeping an eye on sellers’ performance. They do this through customer feedback and in-house quality control. If a refurbisher’s quality score decreases, they’re placed on probation.
My Experience With Back Market
These discrepancies between the stated condition and the actual condition of the device fuel some “is Back Market reliable? ” queries and contribute to the perception of “back market scam” that some users experience. Back Market is an online marketplace that sells certified refurbished electronics from the original manufacturers. You can find great deals on pre-owned items like smartphones, laptops and tablets.
- I paid for the excellent phone and was given the fair one.
- In this section, we’ll provide you with reviews written by consumers who ordered various items from Back Market.
- When it comes to refunds, they’ll bend over backward to not give you your money back.
- In addition to descriptive content, Back Market leverages standardized condition classifications to categorize products based on their physical appearance and functionality.
I was wondering if I should trust this site as they were offering me $131 for the console (which is in flawless condition) and 1 original controller. The reason I am considering this is because they offered more than 2 times the amount anyone else offers. There are mostly negative reviews online which could be because not many satisfied customers post their reviews. But, I wanted your opinion on if I should consider this offer as it is very appealing. At Back Market, you’ll find a wide variety of products with competitive prices. As you browse through their refurbished items, remember that prices can vary significantly depending on the product and seller.
Apple MacBook Air From Back Market
One of the standout features of Back Market is its transparency. Product descriptions include detailed information about the device’s condition, including any cosmetic imperfections. Swappa, although it does provide information about device condition, lacks the same level of consistency and detail. Back Market knows how crucial fast and secure delivery is for our customers.

Shopping at Back Market means you get goods that are safe, functioning and meet US legal standards. Back Market is an online market for refurbished tech products from world-renowned brands like Apple, Microsoft, Samsung, and Dell. Founded in 2014, it has become a go-to site for pre-owned electronics. It’s a great option for those who want a high-quality device without spending a fortune. To make sure customers are satisfied, Back Market tests and certifies each product is in pristine condition. A minimum 6-month warranty comes with every purchase.

Is Backmarket Trade-in Program A Scam?
- One of the key advantages of shopping on Back Market is the significant cost savings compared to purchasing brand-new devices.
- These positive experiences contribute to the perception of “back market legit” option for purchasing refurbished electronics.
- On Tripadvisor, a Singapore location at City Square Mall has no reviews yet but is noted for vegetarian-friendly options and fast service.
- By choosing Back Market, you’re not only getting a great deal on refurbished items but also contributing to reducing e-waste.
- These are gadgets that have been examined, reconditioned, and cleaned by the original manufacturer or a certified third party.
They do not take shortcuts when it comes to the physical safety of their products or the security of our personal data. To contact Back Market for customer service, check the Help Center section on their website for any previously answered questions your query might have. If you cannot find an answer, you can reach out to customer service directly through email if you log in to your account. If you’re looking for good deals on refurbished Apple electronics, head on to RefurbMe and start comparing deals from Back Market and other certified third-party refurbishers. This way, you can easily find the best deals and even set up price alerts to save even more on your next purchase. Fair products are the cheapest, while Excellent-graded items are the most expensive.
Why Does Back Market Charge A Quality Assurance Fee?
Learn how it works, pros and cons, money-saving hacks, and earning potential. Cons include not getting the newest model, no packaging/accessories unless specified, and longer delivery times. We want you to feel confident and supported throughout your purchase journey with Back Market. When making a purchase, follow the tips in the article. Additionally, if you shop online regularly, be aware of the security risks it entails.
Very Pleased With Purchase

Fast delivery, great customer service, and a stress-free buying experience are common praises. I was a little nervous ordering a phone from a site I hadn’t heard of but the price was so good I took a gamble. I’m so pleased I did my phone arrived the next day and looked like a brand new phone!
Back Market Smart Watches Review
That’s why we have different delivery options to fit every budget. We only collaborate with trusted carriers such as UPS, FedEx and DHL, so your order will get to you in one piece. Offered £44 for a Samsung S9, sent phone in and was counter offered £1. On Sitejabber, businesses may not offer incentives or pay to remove reviews. The reasons above can lead one to believe that the company is trustworthy. However, before you make a purchase, read what others have to say about the company and find out how to make a safe purchase.

Are The Products On Back Market Safe To Buy?
But, the images we sent to BM clearly showed our phones serial number and IMEI on our TV screen and on a second monitor. This appears to us to be blatant fraud because the Tech Gallery didn’t want to fix the defective touch screen, costing money and needing skill. We knew we were scammed and after a few weeks my wife noticed the back falling off the phone. The seal was damaged and the phone was not snapped together properly. The tech gallery had kept all of the tri-wing screws that hold important parts of the phone secure. So they kept the “hard to find” screws and said we wrecked it’s motherboard.